Privacy Policy
At NextaHyper, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you interact with our mobile SEO services and educational resources.
Information We Collect
When you engage with NextaHyper's services, we collect different types of information to provide you with the best possible experience and educational support.
Personal Information
- Name and contact details when you register for our learning programs
- Email address for communication and course updates
- Phone number for important program notifications
- Professional background information to customize your learning path
- Payment information processed through secure third-party providers
Technical Information
We automatically collect certain technical data to improve our services:
- IP address and browser information
- Device type and operating system details
- Pages visited and time spent on our website
- Referral source and navigation patterns
- Mobile SEO tool usage statistics
We never collect sensitive personal data such as health information, political views, or religious beliefs unless explicitly required for specific educational programs.
How We Use Your Information
Your information helps us deliver quality mobile SEO education and improve our services. Here's how we use what we collect:
Educational Services
- Delivering course content and tracking your progress
- Providing personalized feedback and recommendations
- Sending important updates about program schedules
- Creating certificates and completion records
Communication
- Responding to your inquiries and support requests
- Sharing relevant industry updates and new course offerings
- Notifying you about changes to our services or policies
- Conducting satisfaction surveys to improve our programs
Service Improvement
We analyze usage patterns to enhance our mobile SEO tools and educational content. This helps us identify which topics need more coverage and which learning methods work best for different students.
Data Sharing and Third Parties
We're selective about who we share your information with and only do so when it serves your interests or is required by law.
Service Providers
We work with trusted partners who help us deliver our services:
- Payment processors for secure transaction handling
- Email service providers for course communications
- Cloud hosting services for data storage and backup
- Analytics tools to understand website usage patterns
Legal Requirements
We may share information when required by Turkish law or to protect our legal rights and the safety of our students and staff.
We never sell your personal information to marketers or other companies. Your trust is more valuable than any short-term financial gain.
Your Rights and Control
Under Turkish data protection laws and our commitment to transparency, you have several important rights regarding your personal information.
Access Your Data
Request a copy of all personal information we hold about you, including how we've used it and who we've shared it with.
Correct Information
Update or fix any incorrect or incomplete personal information in your account at any time.
Delete Your Data
Request deletion of your personal information, subject to legal requirements and legitimate business needs.
Limit Processing
Ask us to stop using your information for specific purposes while keeping your account active.
Data Portability
Receive your personal data in a structured format that you can transfer to another service provider.
Withdraw Consent
Stop marketing communications or withdraw consent for data processing activities that aren't required for service delivery.
To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond within 30 days.
Data Security and Protection
Protecting your information is a serious responsibility. We use multiple layers of security to keep your data safe from unauthorized access, loss, or misuse.
Technical Safeguards
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Multi-factor authentication for staff access
- Regular security audits and vulnerability testing
- Automated backup systems with encryption
Organizational Measures
- Staff training on data protection and privacy
- Limited access to personal information on a need-to-know basis
- Regular review of security policies and procedures
- Incident response plan for potential data breaches
While we implement strong security measures, no system is completely foolproof. We encourage you to use strong passwords and keep your login credentials confidential.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and meet legal obligations. Different types of data have different retention periods.
Automated Deletion
Our systems automatically delete certain types of data:
- Website analytics data older than 26 months
- Inactive user accounts after 2 years of no activity
- Temporary files and cached data within 30 days
- Email marketing data for users who unsubscribe
International Data Transfers
While NextaHyper primarily operates from Turkey, some of our service providers may process data outside of Turkey. When this happens, we ensure appropriate safeguards are in place.
Transfer Safeguards
- Contractual agreements requiring equivalent data protection
- Regular audits of international service providers
- Encryption of data during international transfers
- Compliance with Turkish data protection requirements
We carefully select international partners and regularly review their privacy and security practices to ensure they meet our standards.
Cookies and Tracking
Our website uses cookies and similar technologies to improve your experience and understand how you interact with our content.
Types of Cookies
- Essential Cookies: Required for website functionality and security
- Performance Cookies: Help us understand how visitors use our site
- Preference Cookies: Remember your choices and personalize your experience
- Marketing Cookies: Used to show relevant content and measure campaign effectiveness
You can control cookie settings through your browser, but disabling certain cookies may affect website functionality. We don't use cookies to collect sensitive personal information.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
We recommend reviewing this policy periodically to stay informed about how we protect your information. The "Effective Date" at the top shows when the current version was last updated.
If you disagree with changes to our privacy policy, you can close your account or stop using our services. Continued use after changes take effect means you accept the updated terms.
Privacy Questions and Contact
If you have questions about this privacy policy or how we handle your personal information, we're here to help. You can reach us through any of these channels:
info@nextahyper.com
For privacy-specific questions, include "Privacy Inquiry" in your subject line
Phone
+902125162525
Available Monday-Friday, 9:00 AM - 6:00 PM (Turkey time)
Mailing Address
NextaHyper
Yurt, 71285. Sk.
01170 Çukurova/Seyhan/Adana
Turkey
We typically respond to privacy inquiries within 48 hours during business days. For urgent matters, please call us directly.